CartGhost

CartGhost monitors Shopify stores for cart abandonment and instantly triggers a personalized WhatsApp message to the shopper, using the merchant’s own WhatsApp Business number. The message includes the customer’s name, cart items and a direct checkout link, creating a conversational feel that differs from traditional email or SMS outreach.

When the shopper replies, an integrated AI continues the dialogue, answering questions, offering discounts and guiding the user back to the checkout page. The AI‑driven interaction is designed to close the sale without manual intervention, aiming to recover revenue that would otherwise be lost.

The service is installed from the Shopify admin without code, connects via a webhook for real‑time detection, and operates automatically after a brief setup. It targets merchants who want a higher‑open‑rate, conversational recovery channel for abandoned carts.