Clone.Ops

Clone.Ops provides AI‑driven voice agents that handle high‑volume communications throughout the freight brokerage and logistics lifecycle, from sales outreach to billing and collections. The agents connect directly to a company’s transportation management system (TMS) and customer relationship management (CRM) platforms, synchronizing data in real time so every interaction reflects the current operational state.

The system automates tasks such as outbound calls, email notifications, driver verifications, and document requests, logging each exchange for auditability and later analysis. Built‑in features include voice authentication, language detection, sentiment and tone analysis, and a live‑take‑over capability that lets a human join a call when escalation is required.

A no‑code workflow builder lets users configure logic with pre‑made templates, triggers, and connectors, enabling rapid adaptation to specific business processes while keeping the automation continuously active. This design aims to reduce manual effort, accelerate response times, and maintain a complete, auditable record of all communications.