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RemoteUtilities

Remote support software for LAN administration and remote support over the Internet.

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The software enables remote desktop access for both local networks and Internet connections, offering a variety of interaction modes such as full control, view‑only, file transfer, terminal access, and text chat. It supports unattended connections to headless machines, with a host component that runs as a service and can start automatically after a reboot. Authentication is enforced through four methods, mandatory encryption, and optional two‑factor authentication to protect sessions.

It can be deployed on self‑hosted servers or used with the provider’s relay infrastructure, giving administrators the option to keep traffic within their own environment. Integration with Active Directory allows bulk installation of the host component, import of computers into an address book, and centralized management. A built‑in MSI configurator assists with custom installer creation for network‑wide deployment, while a lightweight agent can be branded for ad‑hoc support.

The product runs on Windows, macOS, and Linux, with a mobile viewer available for iOS and Android. A free license is offered for a single user managing up to ten devices, and a 30‑day trial provides full functionality for evaluation. No subscription is required; licensing is a one‑time payment with optional upgrades.

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