SmartTix

The engine provides interactive seat maps that incorporate a gap‑management algorithm to avoid isolated empty seats in rows and tables. It validates each selection in real time, automatically adjusting availability to keep rows and tables filled according to configurable minimum occupancy rules. The system supports numbered rows, round or rectangular tables, and general admission zones, all designed through a visual drag‑and‑drop interface without requiring code.

Integration is offered via a standard web component that can be embedded in any front‑end framework, with real‑time updates propagated through SignalR to connected buyers. Seats held during checkout are temporarily reserved with a time‑to‑live (TTL) and released automatically when the hold expires, preventing permanent lock‑outs. The platform also supports multi‑tenant workspaces, each with independent API keys for separate promoters.

Target users include ticketing platforms, venue operators, and event organizers that need to maximize occupancy while preventing orphan seats. Distinctive features are the smart gap‑management algorithm, real‑time availability propagation, and a visual designer that works across three integration layers without custom code.