Full Help

The software provides a self‑hosted help desk and knowledge‑base platform that enables organizations to manage customer support tickets and publish documentation. Users can customize the appearance with branding and themed designs, and they can interact with the system through a RESTful API and various communication channels. The solution supports multiple companies and multiple languages, allowing separate entities to operate within a single installation while serving users in different locales.

It is offered under a proprietary license with a free tier and no subscription requirement, and it follows a stable release cycle with at least one new version each month. The product is positioned for teams that need a straightforward, on‑premises tool for handling support requests and maintaining a searchable knowledge base without relying on external SaaS services.